General Skills TRAINING

Inzinc Consulting India Pvt. Ltd. provides training on General skills for products based and/or service based organizations.

The training topics are listed below:

• Communication Among Teams Training
• Fire Safety Training
• Customer Communication
• Importance Of Quality
• Behaviour and Workplace Ethics
• Understanding Personality Types
• Negotiation
• Basic Computer Skills Training.
• Achieving Highest Potential
• How to write effective emails
• Office Maintenance training

Topic: Communication among Teams:

Training Objective: To understand the importance of effective communication in an Organization

Brief Training Topics:

• Types of Communication
• Need of Listening and developing Listening Skills
• Tips for improving Communication
• Developing Emotional Awareness
• Behavioural Communication Styles

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required.

Topic: Fire Safety

Training Objective: Understanding the basics of fire safety and why it is vital for an organization’s business continuity and personnel / property safety

Brief Training topics:

• Fire safety introduction and its importance
• Classes of fire
• Fire triangle
• Firefighting equipment and its uses
• PASS Method of extinguishing fire
• Selection of proper fire extinguisher
• Emergency evacuation techniques

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: Customer Communication

Training Objective: Understanding why proper professional Communication with the Customer matters the most

Brief Training topics:

• What is Communication?
• Advantages of proper Customer Communication
• Effective methods of Customer Communication

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required.

Topic:Importance of Quality

Training Objective: Understanding the importance of Quality in day-to-day professional work life

Brief Training topics:

• What is Quality, different definitions
• How to achieve Quality
• Quality Circles
• Quality Meetings
• TQM meetings
• Management Reviews
• Advantages of achieving Quality
• Cost reduction
• Customer Satisfaction
• Reduction of wastages
• Different levels of Quality Achievement
• Quality Control
• Quality Assurance
• Quality Management
• What is TQM? Examples of TQM Companies
• Quality in different fields
• Quality Measurements, setting targets
• Achieving PDCA

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: Behaviour & Workplace Ethics

Training Objective: Understanding the importance of behavior and workplace ethics to maintain a healthy work environment

Brief Training topics:

• Employees behaviour and Workplace Ethics - Why is it important?
• Understanding various Ethical and Behaviour traits

Management roles in implementation of behavior and ethics, policies

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: Understanding Personality Types

Training Objective: Understanding personality types and their impact in an organization

Brief Training topics:

• What are personality types and why do they matter at work?
• Myer-Briggs Personality Types
• Interactions among different personality types
• Body language and its types

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: Negotiation

Training Objective: Understanding the importance of negotiation in any field

Brief Training topics:

• What is negotiation?
• Key factors in negotiations
• Stages of negotiation process
• How to win a negotiation
• When to lose a negotiation

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: MS Office & other Computer related Knowledge Basics

Training Objective: Understanding various MS Office products, their importance at work and tips to use the tools in a faster and efficient manner

Brief Training topics:

• Various MS Office tools
• How to and how not to use them
• Technical training, tips and shortcuts
• How to keep your computer healthy and long lasting

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

Topic: Achieving Highest Potential

Training Objective: Learn how best to exploit one’s own potential for success in career

Brief Training topics:

• How to achieve? What field?
• Appetite. Urge
• Curiosity
• Quick learning
• Taking the lead or leading a group
• Study of the past
• Apply what is learnt in one field in the field of achievement
• Acceptance of failures
• Raise like a phoenix
• Thinking out of the box
• Regular concentrated efforts
• Systematic approach
• How to encourage a person to achieve his) her potential
• Give task
• Appreciate
• Set higher targets
• Set atmosphere for achievement by giving all help like environment, encouragement, appreciation, help if faltered, announce the persons Achievement in forums like team meetings, increasing remuneration, setting higher levels etc

Training Duration: 1 Day

Training mode: Classroom

Training audience: Top Management, Managers, Supervisors and Engineers

Training highlights:

• Slide presentation
• Exercises and/or case study wherever required

In case of any training requirement, please call 9379917239 or email us at its@inzinc.in>